Our Easy, Return & Exchange Policy

If you are not completely satisfied with your purchase we will gladly accept returns or exchanges on any items that still have the tags attached and have not been washed or worn within 30 days of confirmed receipt.

Laundered garments and footwear showing visable wear are not returnable, unless they are defective.

Postage, shipping and handling are not refundable. All shipping and processing charges on returned packages must be prepaid. Please allow 4 business days for your return to be processed upon receipt at our warehouse.

You will not incur a shipping charge to have your new item(s) re-sent.

Click Here to download a return form.

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JensScrubs.com Customer Service is standing by to answer your questions seven days a week. The best way to resolve problems with an order you have received, or to get answers to general questions, is e-mail.

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We'll respond within 24 hours - usually much sooner.

You may also call toll-free at (877) 672-0962

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