Customer Service

Benefits & Guarantees

Shopping at Jen's Scrubs is risk-free. Jen's Scrubs guarantees your satisfaction by offering the following benefits on every purchase:

Enjoy FREE shipping anywhere in the United States on orders over $100. Allow 3-10 business days for receipt within the United States.

Free Shipping offer does not apply on shipments to Canada.

We guarantee that you will be 100% satisfied.

If you are not happy with your order, we will gladly accept a return or an exchange within 30 days of receipt.

Products that you return or exchange must be unworn. Jen's Scrubs does not guarantee wear or tear or any damage unrelated to the manufacturer.

Whether you are making a return or an exchange, Jen's Scrubs will:

Credit your full purchase price for each item in the return shipment to the credit card used to make your purchase.
For exchanges, once item is received we will reship your new item(s) to you free of charge. If there is a price difference you will be credited or billed accordingly.

Our return address is:

Jen's Scrubs
Attention: Jennifer B.
97 Grace Avenue
Great Neck, NY 11021

Shop with and experienced scrub specialist over the phone. Consult a specialist to build the perfect scrub sets to meet your needs.

Having Trouble locating a size? We carry petite, tall, and extended sizes. Our specialists can assist in finding the perfect fit.

Looking for a hard to find item? Let us do the work. Contact us for assistance and we'll do our best to find it for you.